24 clients · partner since March 2025
An agency in the North Holland region serves 24 local SMB owners. The big problem: clients were constantly calling and messaging outside office hours because they had no idea what the status of their content was. Account managers were no longer reachable after 5 p.m. — precisely when clients were most active.
Through the Senly portal, clients can always check the status of their content themselves — 24/7. The number of after-hours phone calls dropped from an average of 18 to 2 per week. Account managers report significantly lower workload. One employee who had considered leaving decided to stay.
"My people were working evenings too, because that's when clients called. That's not sustainable. Senly gives clients their answer before they even pick up the phone. My team now genuinely works nine to five."