Frequently Asked Questions

Everything you want to know.

The most common questions about Senly — from pricing and features to onboarding and security. Question not listed? We're happy to help personally.

General

What exactly is Senly?

Senly is an all-in-one platform for social media agencies that replaces 25+ separate tools: content planning, AI captions, monthly reports, client management, a unified inbox and a white-label client portal — all in one environment.

Who is Senly for?

For social media agencies that manage multiple clients and want to scale without tooling chaos. Built for teams, not for individual freelancers with one account.

Which platforms does Senly support?

Instagram, TikTok, LinkedIn and Facebook, with one-click OAuth connection — no API keys required.

In which languages is Senly available?

The interface and public pages are available in Dutch, English, German and French.

Pricing & billing

How does Senly's pricing work?

Senly charges per active client, not per user or per feature. You only pay for the clients you manage; adding team members is free.

Do I need a credit card for the trial?

No. Start 14 days free with full access, no credit card required and no commitment.

Can I cancel anytime?

Yes, Senly is cancellable monthly. No annual contracts and no notice period.

Do you offer annual billing discounts?

Yes. With annual prepayment you get two months free (equivalent to ~17% discount). Monthly cancellation remains possible during that period.

Features

What tools does Senly replace?

Content planning, AI captions, monthly reports, CRM/client management, unified inbox, booking, brand kits and a white-label client portal — together replacing 25+ separate subscriptions.

Can I use my own brand (white-label)?

Yes. Own domain, logo and colors included as standard. Clients see your agency, not Senly.

Does Senly write captions with AI?

Yes. Senly generates 3-5 caption variants per post in each client's brand voice, so every post is on-brand from the start.

Security & data

How secure is Senly?

Senly uses AES-256-GCM encryption, multi-tenant isolation and GDPR-compliant processing. Client passwords are never shared.

Where are Senly's servers located?

Servers are in the European Union (Frankfurt, AWS region eu-central-1). No data processing via US cloud providers.

Is Senly GDPR compliant?

Yes. Data is processed in compliance with GDPR. Details are in our privacy statement.

Still have a question?

Prefer to talk personally?

Send us a message or schedule a demo. We usually respond within one business day — or simply start your free trial.