Account & Security

My 2FA code is being rejected, what now?

Usually this is due to a time difference between your phone and the Senly server. TOTP codes are only valid for 30 seconds and use server clock time.

Fix it like this:

1. Sync the time on your phone (enable automatic network time)
2. Wait until your app shows a new code and use that immediately
3. Verify you haven't scanned an old QR code — if you reconfigured 2FA, only the newest entry works

Still not working? Use your backup code or ask a fellow admin to temporarily reset your 2FA.

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