What is the difference between person profile and notes?

Person profile (Client info tab) — free text about the person themselves: how to communicate with them, what a colleague should know during handover. NOT shared with AI. Max 2000 chars, 1 field per client.

Notes & wishes (own section on the profile) — structured instructions and context with types:

  • DO — what fits this client
  • DONT — what does not fit
  • Context — background information
  • Inspiration — ideas and references
  • Temporary — temporary notes
  • Internal — only for the team, not for AI

These notes (except Internal) ARE included with AI content generation.

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