Support

What information do I provide with a support question?

Help us help faster by mentioning with your question:

  • What are you trying to do? – describe the action
  • What goes wrong? – error message or unexpected behavior
  • Browser – Chrome, Firefox, Edge, Safari (+ version)
  • Client name – if it concerns a specific client
  • Screenshot – if possible
  • URL – the page where the problem occurs

The more context, the faster we can help.

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