My GHL sync is not working — what now?

Checklist:

1. Token expired? Go to Settings → Integrations → GoHighLevel and click Reconnect. GHL tokens expire periodically.
2. Wrong sub-account? If you have multiple GHL locations, check that Senly is attached to the right one.
3. Permissions? Senly needs at least "Contacts: read/write" and "Opportunities: read/write". Check this in GHL under your integrations.
4. Sync log? View Settings → Integrations → GHL → Sync log for the latest error messages.

Still no resolution? Send the sync-log output to support — we will take a look.

Related

More on crm & sales.

What is the CRM in Senly?

The Senly CRM is your sales pipeline: a Kanban board where each lead is a card and the columns are your stages (New → Co…

How do I create a new lead?

Go to CRM → Pipeline and click + Add lead (top right or in the first column). Fill in: - Name — contact person - Compan…

How do I use the contact picker on a new entry?

At the top of the New entry modal (both CRM lead and onboarding entry) there is a contact picker. Type a name, company, …

How do I move a lead between stages?

On the Pipeline board: drag the lead card from one column to another. The change saves immediately. Alternative: click …

How do I set the value of a lead?

Open the lead card and fill in the Value (€) field with the estimated contract amount. Then set Price frequency: - One-…

Question not answered?

Our team helps you personally.

Get in touchBack to help center