Why are some images in mail not shown?

Senly loads images through an image proxy so your IP address does not leak directly to the sender (anti-tracking).

The proxy allows images from almost every public sender (Gmail, Outlook, GitHub, Railway, Stripe, etc.). What is blocked:

  • Private IP ranges (e.g. 192.168.x.x, 10.x.x.x) — would allow internal network sniffing.
  • Loopback (127.0.0.1) — same reason.
  • IP addresses without DNS — suspicious.
  • URLs with embedded credentials — XSS risk.

Missing an image from a legitimate sender? Send the mail header to support and we can investigate the cause.

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