What is White-label?

Also known as: Whitelabel, Private label

Definition

White-label software is offered under another company's brand name — the end client never sees the software vendor's name, only the brand of the agency using the software.

In-depth explanation

White-label is essential for agencies that want to look professional to their clients. Instead of a client logging into "Hootsuite" or "Asana", they log into "Marketing Agency X" — with the agency's logo, colors and domain.

White-label can mean two things: (1) a custom domain (app.agency-x.com instead of agency-x.softwarevendor.com) and (2) full brand customization of the interface (logo, colors, font). The best platforms offer this at no extra cost or in a base plan; weaker platforms reserve white-label for their most expensive tier.

Example from agency practice

An agency in Rotterdam has set up Senly with its own domain "portal.agency.com", logo and brand colors. Their 12 clients think the agency built the software itself. Nowhere is "Senly" or "Powered by Senly" visible.

How Senly helps here

Senly offers complete white-label functionality as standard — your own domain, logo and colors are already included in the Growth plan from €50/client/month (1 client €69.95, 20+ clients €40/client).

Especially relevant for

  • Agency owners
Senly

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Client portal, content planning, AI captions, white-label reporting — all in one tool. Try it free for 14 days.