Cmd+K quick search panel doesn't open — what do I do?

Check:

1. Keyboard shortcut — Mac: `Cmd+K`. Windows/Linux: `Ctrl+K`. Some laptops require `Fn+Ctrl+K`.
2. Focus — are you working in a text field? `Cmd+K` sometimes doesn't work if you're typing in an input. Click outside the field first.
3. Browser conflict — Chrome and Edge also used `Cmd+K` / `Ctrl+K` for the URL bar in older versions. Update your browser.
4. Extension — a keyboard shortcut extension (Vimium, etc.) can override the combination. Test in incognito.

Clicking the search icon in the header always works as an alternative.

I can't log in, what do I do?

Run through this checklist: 1. Caps Lock — is it on? 2. Correct email address — are you using the address you were invi…

My 2FA code isn't working — what now?

Most common cause: time difference between your phone and the Senly server. TOTP codes are only valid for 30 seconds. 1…

I'm getting "Too many requests" — what does that mean?

Senly has rate limits per user and per IP address to prevent abuse. You get this error on: - 5+ failed logins within 10…

An external connection (Canva / Drive / GHL) isn't working — what now?

Step-by-step per connection: 1. Check status — go to Admin → Integrations and see if the provider is on green "Active".…

My dashboard widgets aren't appearing — what's going on?

Possible causes: 1. Accidentally removed — click the slider icon top right and then + Add widget. Add the desired widge…

Question not answered?

Our team helps you personally.

Get in touch Back to help center

More on troubleshooting.